Privacy Policy

1. Information We May Collect

We may collect information that you voluntarily provide when using our website, contacting Little Heroes or requesting cooling and heating service.

• Name
• Phone number
• Email address
• ZIP code or general service location
• HVAC service requested
• Information you provide about your cooling or heating system
• Messages or other information submitted through website forms

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website, hosting provider, analytics services or other website technologies. This may include information such as your IP address, browser type, device type, pages visited, approximate location, referral source and website activity.

3. How We May Use Information

Information collected through the website may be used to:

• Respond to HVAC service requests and customer inquiries
• Contact you regarding cooling or heating service
• Schedule, coordinate or follow up regarding requested service
• Operate and improve our website
• Understand how visitors use the website
• Protect the website from spam, fraud or misuse
• Maintain business records when reasonably necessary
• Comply with applicable legal obligations

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic and improve the visitor experience. Third-party services used on the website may also use cookies or similar technologies according to their own privacy practices.

You can typically control or disable cookies through your browser settings. Disabling certain cookies may affect how portions of the website function.

5. Sharing of Information

We may share information with service providers or vendors that assist us with operating our website, communications, hosting, analytics, scheduling or other business functions.

We may also disclose information when reasonably necessary to comply with applicable law, respond to legal requests, protect our rights or property, or prevent fraud or misuse.

6. Data Security

We take reasonable steps intended to protect information submitted through our website from unauthorized access, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We may retain information for as long as reasonably necessary to respond to service requests, provide requested services, maintain appropriate business records, resolve disputes, protect our interests and comply with applicable obligations.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or use services provided by third parties. Little Heroes is not responsible for the privacy practices of independent third-party websites or services.

We encourage visitors to review the privacy policies of third-party services they choose to use.

9. Your Choices

You may contact Little Heroes regarding questions about personal information you previously submitted through our website. Depending on the circumstances and applicable law, you may also request that certain information be corrected or deleted.

10. Children's Privacy

This website and our HVAC services are intended for homeowners and other adults seeking cooling and heating services. The website is not intended to solicit personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our website, services or privacy practices change. The updated version may be posted on this page with a revised effective date.

12. Contact Little Heroes

If you have questions about this Privacy Policy or information submitted through the Little Heroes website, please contact us.

Little Heroes Cooling & Heating LLC
Tucson, Arizona
Phone: (520) 576-2009